Lexington Law led the way

Lexington Law went on to define itself by fusing strict regulatory compliance with innovative credit improvement solutions.

Initially working out of a small office, Lexington quickly grew to occupy several floors of a downtown office building. As the Internet boomed Lexington was the first to establish a comprehensive credit resource online.

Rather than rely on high-pressure sales tactics, Lexington chose a strategy rooted in the belief that consumers should be given full disclosure about the process and encouraged to make informed decisions on their own.

As demand for credit information surged, so did demand for its service. The firm soon added new attorneys and expanded its legal staff in order to meet the growing popularity of its program.

More than a decade later Lexington is still reshaping the industry it founded through innovative credit report repair solutions and exemplary customer service.

Lexington attributes its success to cultural ethics and guidelines which every team member is asked to observe. First, remain innovative. Employees are encouraged and empowered to test new methods and ideas, even if these ultimately fail.

Second, the workplace is an arena for personal growth. Paralegals, as well as attorneys, are asked to attend seminars focusing on self-improvement. Individuals are expected to carry the values and experiences from these seminars back into the workplace.

Finally, provide outstanding customer service. While Lexington's quality and scope of customer service remains unrivaled in the industry, the firm continues to develop new ways for improving its service based directly on client and visitor feedback.